General Data Protection Policy 

Starlite Aviation and its wholly owned entities (collectively, the “Starlite Aviation Group”), respect your concerns about privacy. References in this Privacy Policy to “Starlite Aviation”, “we”, “us”, and “our” are references to the entity responsible for the processing of your personal information, which generally is the entity that obtains your personal information. This Privacy Policy applies to the personal information we obtain through the Starlite Group’s entities, including our website and our sales and marketing departments.

This Privacy Policy describes the types of personal information we obtain through the sources above, how we may use that personal information, with whom we may share it, and how you may exercise your rights regarding our processing of the information. The Privacy Policy also describes the measures we take to safeguard the personal information we obtain and how you can contact us about our privacy practices.

Personal Information We Obtain

The types of personal information we may obtain include:

  • contact information (such as name, phone and fax number, email and postal address) for you or for others (e.g., principals in your business);
  • biographical and demographic information (such as date of birth, age, gender and job title/position);
  • purchase and customer service history;
  • financial information (such as payment information, including name, billing address and payment card details (i.e., card number, expiration date and security code); bank account information; financial statements; income; and credit score);
  • location data (such as data derived from your IP address, country and zip code) and the precise geolocation of your mobile device where we have provided notice and choice, as appropriate;
  • contact information you provide about friends or other people you would like us to contact;
  • information about your online activities (such as information about your devices, browsing actions and usage patterns) that we obtain through the use of cookies.
  • other personal information contained in content you submit to us (such as through our “How to Contact Us” feature).

Please note that providing personal information to us is voluntary on your part. If you choose not to provide us certain information, we may not be able to offer you certain products and services, and you may not be able to access certain features of our website.

Cookies

During a visit to the, for example, fixedwingpilottraining.com website so-called cookies are used. Cookies are small text files that are sent to the user’s browser and stored on the computer to save them as an anonymous identifier. Through the use of cookies, the visitor can be identified as an authorized user during the visit to the, for example, fixedwingpilottraining.com website.

This is necessary to avoid entries already made on some applications do not need to be submitted again. A cookie contains only information supplied by a server and/or entered on request by the user (e.G. Domain, path, expiry date, cookie name and value). Personal data is not collected by cookies. A cookie cannot spy on a hard disk.

If you wish, you can restrict the storage of all cookies through your web browser general or decide yourself whether you want to allow storage or not. The rejection of cookies can result in some pages not being displayed correctly.

Google Analytics

We also use Google Analytics, a web analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). Google Analytics uses cookies, which enable an analysis of how you use the Starlite Aviation Group websites. The information collected by the cookie about your use of the Starlite Aviation Group websites is transmitted to a Google server in the US and stored there.

Starlite Aviation Group uses Google Analytics with the extension “_anonymizeip()” so that ip addresses transmitted to Google are first truncated and further processed on servers located in Europe to prevent them being used to identify any particular individual directly.

Google will use this information for the purpose of evaluating your use of our website, for compiling reports on website activity for us and for providing other services relating to website activity and internet usage.

Google may also forward this information to third parties if it is required to do so by law or if third parties process this data on its behalf. Under no circumstances will Google associate your ip address with any other data held by Google. You can prevent the installation of the Google analytics cookie on your computer by adjusting your browser accordingly; however, we must point out that, in this case, not all functions of our website may be available to you in their full capacity. You may object to the collection and storage of data for Google analytics at any time with effect for the future by using a Google browser plug-in (available at  https://tools.Google.Com/dlpage/gaoptout?Hl=en.

How We Use Personal Information

We may use the personal information we obtain to:

  • provide and administer our products and services;
  • process and fulfill orders and keep you informed about the status of your order;
  • communicate about and administer our products, services, events, programs and promotions (such as by sending alerts, promotional materials, newsletters and other marketing communications);
  • provide customer support;
  • process, evaluate and respond to requests, inquiries and applications;
  • create, administer and communicate with you about your account (including any purchases and payments);
  • administer and register participants in our training courses;
  • operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products, services and Online Channels; managing our communications and customer relationships; and performing accounting, auditing, billing, reconciliation and collection activities);
  • conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies and terms (such as this Privacy Policy and other Online Channels terms of use); and

We may combine personal information we obtain through our website with information we obtain through our sales and marketing departments, as well as other information, for the purposes described above. We may anonymize or aggregate personal information and use it for the purposes described above and for other purposes to the extent permitted by applicable law. We also may use personal information for additional purposes that we identify at the time of collection. We will obtain your consent for these additional uses to the extent required by applicable law.

Where required by applicable law, we will obtain your consent for the processing of your personal information for direct marketing purposes.

The legal basis for Starlite Aviation processing your personal information as described above will typically be one of the following:

  • Your consent;
  • Performance of a contract with you or a relevant party;
  • Our legitimate business interests; or
  • Compliance with our legal obligations.

Personal Information Sharing

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection.

  • We may share personal information within the Starlite Aviation Group for the purposes described in this Privacy Policy.
  • We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.
  • We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as the Starlite Aviation Group provides with respect to the information we share.

Data Transfers

We may transfer the personal information we collect through the Channels to, and store such data in, other countries, including South Africa and Mauritius, which may have different data protection laws than the country in which the information was provided. If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take measures to protect that information. The Starlite Aviaiton Group has entered into corporate agreements governing our handling of personal information of residents of the European Union.

Your Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us or submit a request, please contact us as specified in the “How to Contact Us” section of this Privacy Policy.

To the extent provided by the law of your jurisdiction, you may have the right to (1) access certain personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict your personal information; or (3) exercise your right to data portability. Where provided by law, you may withdraw consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward as appropriate. To request to exercise these rights, please contact us as indicated in the section of “How to Contact Us” this Privacy Policy. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information.

To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

How We Protect Personal Information Transmission

We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us.

Retention of Personal Information

To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.

How to Contact Us

If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us by email at info@starliteaviation.com or alternatively you can send a mail to the following:

Starlite Aviation Group
2nd Floor, Harcourt Centre,
Harcourt Street, Dublin 2
Ireland

Right to amend this policy

Starlite Aviation Group reserves the right to amend this privacy policy at any time.